Frequently asked questions
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General
How much does it cost?
Today everything is free for everyone. Guides will never pay. Founding companies are free at least until 30 June 2027, then keep a founder price. Details on the pricing page.
Do I need to download an app?
No. Everything works in your phone's browser, from the link in the group. You log in with your phone number and an SMS code, no password.
Can I keep posting in the same WhatsApp group?
Yes, that's the whole idea. The group stays the channel. You paste the message with the link instead of your usual post, and guides sign up through it.
Who sees my phone number?
Guides: the company sees your name, the line you wrote and whether you're certified or a trainee. It sees your phone only after it assigns you. Other guides and other companies don't see that you signed up. Companies: only you see who signed up for your events.
What do you do with my number?
We use it for login and to coordinate the events you signed up for: login code, assignment confirmation and reminder. No advertising without consent, and we never sell data. You can ask for deletion at any time. Details in the privacy policy.
The SMS code didn't arrive. What now?
Check the number is right (Israeli mobile, starting 05), wait a minute and ask for a new code. If it still doesn't arrive, message us on WhatsApp and we'll help you get in.
Who is behind this?
Codama, an Israeli software company, together with an adventure company owner from the field who tries every step on his phone. More on the about page.
For companies
Who sees the pay?
Pay shows only if you chose to add it to the event. If you did, it appears in the message and on the event page, and anyone with the link sees it. If not, you discuss it directly with the guide, like today.
Who decides who works?
You do. A guide who signs up is not assigned yet. You see every applicant and assign whoever fits, as lead or regular guide.
Do you check certifications?
No. The guide declares whether they're certified or a trainee, and how many years of experience they have. Checking stays with you, like today.
Do you send messages to groups or guides on my behalf?
No. You post from your own phone, and nobody gets a message just because their number is in our system. We only send what relates to an event a guide signed up for: login code, assignment confirmation and reminder.
Can I pay guides or charge customers through the system?
Not right now. The first version does recruiting and assigning only. Payments stay between you, like today.
For guides
How do I find work here?
Through the groups you're already in. Companies post there with our link, and you tap and sign up. After you're assigned, the event waits for you in the guide area with meeting point and parking, and a reminder arrives the day before.